These Subscription Terms form part of the Terms & Conditions of Vasuvo HealthTech Pvt Ltd ("Company", "we", "our").
By purchasing a subscription, you agree to the following:
1. Subscription Plans
The App may offer paid subscription plans ("Subscription") which may include:
- Advanced caregiver linking features
- Enhanced reminder customization
- Premium inactivity alerts
- Additional storage or features
Features may change at the Company's sole discretion. The Company does not guarantee that any specific feature will remain available permanently.
2. Billing & Auto-Renewal
Subscriptions:
- Are billed in advance
- Automatically renew at the end of each billing cycle
- Continue until cancelled by you
By subscribing, you authorize recurring billing via your selected payment method.
3. Pricing
Subscription prices:
- Are displayed within the App
- May vary by region
- Are inclusive or exclusive of applicable taxes as shown at checkout
We reserve the right to revise pricing at any time. Price changes will apply only to future billing cycles.
4. Free Trials (If Applicable)
If a free trial is offered:
- Billing begins automatically after the trial period
- You must cancel before the trial ends to avoid charges
- We may limit free trials per user, device, or payment method
5. Cancellation Policy
You may cancel your subscription at any time via:
- Google Play → Profile → Payments & Subscriptions → Subscriptions
Cancellation:
- Stops future renewals
- Does NOT provide a refund for the current billing period
- Access continues until the end of the paid period
6. No Refund Policy
Except where required by applicable law, all subscription payments are non-refundable.
We do not provide refunds for:
- Partial usage
- Accidental subscription
- Device incompatibility
- Dissatisfaction with features
- Failure to cancel before renewal
Refund requests for Google Play purchases must be made directly through Google.
7. Payment Failure
If payment fails:
- Subscription may be suspended or terminated
- Access to premium features may be revoked
- Data associated with premium features may be restricted
8. Taxes
You are responsible for applicable taxes, including GST where applicable.
Tax rates may vary based on jurisdiction.
9. No Guarantee of Outcomes
Subscription does not guarantee:
- Improved health outcomes
- Medication adherence
- Caregiver responsiveness
- Detection of inactivity
- Prevention of medical emergencies
10. Service Modifications
We reserve the right to � without prior notice, subject to applicable law:
- Modify subscription features
- Add or remove features
- Discontinue plans
- Change pricing
11. Termination by Company
We may suspend or terminate your subscription without refund if you:
- Violate our Terms & Conditions
- Engage in fraud or abuse
- Misuse caregiver features
- Attempt to reverse engineer the App
12. Limitation of Liability (Subscription Specific)
Even if you purchase a paid subscription:
📈 The Company's total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
ℹ️ If required by law, liability shall not exceed INR 1,000 for free users.
13. Chargebacks & Payment Disputes
If you initiate a chargeback:
- We may suspend your account
- We may permanently block future subscriptions
- You remain liable for unpaid amounts
14. Compliance with Indian Consumer Law
Nothing in these Terms excludes rights that cannot be excluded under:
- Consumer Protection Act, 2019
- Information Technology Act, 2000